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01482 586 550
Remote support
Selectgroup

IT support in Driffield

Driffield is about twenty miles north of Hull. We support businesses across the Wolds from our Castle Street office, and coming out to you is routine rather than something that needs justifying.

The business economy around Driffield runs on agriculture, food and the engineering that supports both. It is also an area where a lot of businesses are a good deal more sophisticated than their systems suggest.

We see the same pattern often. A business with real traceability requirements and real seasonal pressure, running on a spreadsheet that one person maintains and everyone relies on.

That spreadsheet is usually an excellent specification for a system. It just should not be the system.

In and around Driffield

Who we support

  • Agricultural businesses and machinery dealers
  • Food producers and processors
  • Firms on the industrial estates around the town
  • Independent retail and professional services in the town centre

Local detail

What comes up in Driffield

  • Agriculture and food

    Driffield sits in the middle of an agricultural economy, and a lot of the businesses around it handle traceability, batch records and seasonal peaks. Those are exactly the things that outgrow spreadsheets first, and exactly the things a general purpose package handles badly.

  • Connectivity in the Wolds

    Broadband quality varies a lot once you are out of the town. It is worth knowing what is actually available at your site before you move systems to the cloud, and worth having a backup connection where a day offline would cost real money.

  • Remote first, on site when it counts

    Most support is remote, and for a remote fix a business in Driffield is no further away than one on our own street. When something does need hands on the equipment, we come out. We cover East Yorkshire and we do not treat the far side of it as a special case.

IT support in Driffield: common questions

Twenty miles is a fair way. Will we get a worse service?

No. We cover the whole of East Yorkshire and Driffield is squarely inside that, so there is no question of whether we will come. For remote support, which is the majority of it, the distance is irrelevant. For on-site work we will tell you plainly what our response looks like and put it in your agreement, rather than promise a twenty minute call-out we could not honour.

Our broadband is not great. Can anything be done?

Often, yes. We look at what is available at the site, including options people miss, and where downtime would hurt we fit a second connection that takes over automatically.

Can you help with traceability and batch records?

That is one of the things we build. A system that records batches properly during the work is far more reliable than one that reconstructs it afterwards from paperwork.

Talk to us about IT support in Driffield

Tell us what is going on and we will tell you what we would do about it. If we are not the right fit we will say so.

Office
65 Castle Street
Hull
East Yorkshire
HU1 1SD
Opening hours
Monday to Friday, 8.45am to 5.30pm

Send us a message

We will come back to you the same working day wherever we can.

Or call 01482 586 550 or email info@selectgroup.co.uk.

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